cannot sign in to Reader DC

Once I type my ID and password, it give me "access denied, you have no longer access to our service."

I get no idea with this

This topic has been closed for replies.

Correct answer AnandSri

Hello Kurt,

We're sorry for the trouble you had, Your Adobe account information i.e. Adobe ID (email address) shows that your registered country is China.

The Adobe Acrobat & Document Cloud services are not available in China yet and this is the reason you are getting the access denied error message.

Feel free to update this discussion for any further assistance.

Thanks,

Anand Sri.

AnandSriCorrect answer

Legend

Hello Kurt,

We're sorry for the trouble you had, Your Adobe account information i.e. Adobe ID (email address) shows that your registered country is China.

The Adobe Acrobat & Document Cloud services are not available in China yet and this is the reason you are getting the access denied error message.

Feel free to update this discussion for any further assistance.

Thanks,

Anand Sri.

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