cannot upload image when customizing signature apperance

Forum|Forum|2 years ago
June 22, 2023
2 replies
1310 views

After an Adobe update last month its not possible any more to upload am image (png, jpg..) the only possibility when I click "Browse" and the directory strucrure in Windows opens, only pdf files are allowed, there is not the possiblity to change the file typ.

This topic has been closed for replies.

Bernd Alheit

Community Expert

Does you use Acrobat Reader or Adobe Acrobat?

K

Katja30658842w6gbAuthor

Participant

I use Adobe Reader

Bernd Alheit

Community Expert

In Acrobat Reader you can only use PDF files.

AkanchhaS8194121

Legend

Hi @Katja30658842w6gb

Thanks for sharing the image.

You seem to be applying the digital signature in the screenshot shared above. What if you click the arrow next to Adobe pdf on the browse window? Does it give the dropdown menu?

Check on the Fill & Sign > add signature> Image option.

Can you select jpeg here?

Check with a different document, as it could be file specific issue.

Thanks,

Akanchha

K

Katja30658842w6gbAuthor

Participant

Hi,

there is a dropdown with one entry and thats also pdf. I checked on different computers and with different files, always the same thing, no jpg, png other other image option.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded