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A
alexlisek
Participant
June 10, 2020
Question

cant open any PDF files

  • June 10, 2020
  • 1 reply
  • 453 views

PLEASE HELP NO PDF FILES I CAN OPEN WHAT IS GOING ON ???  IT SAYS MY READER IS UPDATED DONT HAVE A CLUE NEED HELP!

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    1 reply

    B
    bviand
    Participant
    June 10, 2020

    Hi does the message say that it can't find the file ? I have the same from since this morning, with acrobat an my old photoshop CS2 .And i don't know what to do.

      B
      bviand
      Participant
      June 10, 2020

      for Acrobat, it work, but not for Photoshop:

      Could you please try the following steps:

      1- Close Reader

      2- Hold down Windows key and press R on your keyboard, this will bring up Run dialogue box.

      3- Type regedit in the run dialogue box and hit Enter, click Yes when User Account Control pop-up appears.

      4- Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options, delete the key AcroRd32.exe

      5- Relaunch Reader

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