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Amer5FDC
Participant
January 11, 2021
Answered

Cant open PDF file on iPhone

  • January 11, 2021
  • 3 replies
  • 8373 views

Hi, I downloaded Adobe reader on my iPhone however when I try to open some PDF file, it says I need to download special Adobe for Mac or Window, however I don't find any special Adobe ? Can u help please 

    This topic has been closed for replies.
    Correct answer jane-e

    After you download Acrobat Reader, you need to confirm you are actually using it and not the default PDF reader that comes installed on your phone.

    3 replies

    jane-e
    Community Expert
    jane-eCommunity Expert
    Community Expert
    May 1, 2021

    Moved from Acrobat Reader for Mobile to Acrobat Reader.

    B
    best5FD2
    Participant
    April 30, 2021

    After you download Acrobat Reader, you need to confirm you are actually using it and not the [spam link removed] PDF reader that comes installed on your phone.

     

    thanks, I have the same.

    jane-e
    Community Expert
    jane-eCommunity Expert
    Community Expert
    April 30, 2021

    Hi @best5FD2 

    You have copied and pasted from an earlier reply and have added a spam link, which has been removed.

    ~ Jane

    jane-e
    Community Expert
    jane-eCommunity ExpertCorrect answer
    Community Expert
    March 31, 2021

    After you download Acrobat Reader, you need to confirm you are actually using it and not the default PDF reader that comes installed on your phone.

    D
    Darcy5C9C
    Participant
    April 14, 2021

    And how is that done?

    jane-e
    Community Expert
    jane-eCommunity Expert
    Community Expert
    April 14, 2021

    Hi @Darcy5C9C 

    If you are downloading a PDF, your iPad will ask you to select the application. Choose Acrobat as shown in the image.

     

     

     

     

    If you are opening a file you have already downloaded, launch Acrobat, choose the location and open the file.

     

     

    ~ Jane

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