Cant open PDF from today

Forum|Forum|5 years ago
September 2, 2020
2 replies
820 views

Hi, I do not have a paid subscription to Adobe but I have always been able to open PDFs, view them, save them etc. But never edit them. However from today, when i go to open a PDF document I get a box pop up asking me to sign in, I then sign in, and it gives me 3 options 'buy now', 'license this software' and 'start trial'.

Does this mean you are no longer able to even open files anymore without having a paid subsciption ?

I am using windows on a laptop.

Thanks in advance.

General troubleshooting

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Correct answer ~graffiti

It sounds like you are opening the full version of Acrobat rather than the free Acrobat Reader.

~graffitiCorrect answer

Legend

It sounds like you are opening the full version of Acrobat rather than the free Acrobat Reader.

B

BobBids

Participant

I have the same problem. Using the Android app (the FREE Adobe PDF reader app), I cannot open and read pdf's. The app insists I log into my adobe a/c but then refuses to let me do so and keeps going back to the log-in page. I contacted Tech Support, who were as much use as a chocolate fireguard, because I don't have a paid subscription they redirected me here !

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