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NormFJR
Participant
March 30, 2017
Question

Cant print pdf from Mac

  • March 30, 2017
  • 3 replies
  • 1373 views

Hi,

Just off the phone with Canon as I can't print a PDF from my Mac; Support desk and I went through my updates, everything's fine. They said to contact Adobe.

Trying to print tickets for an event. My printer works fine as will print the back end (ex: TicketPro headings will print), but not the seat info etc... FYI I have iOS El Capitan OS X Yosemite 10.10.5

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    3 replies

    AkanchhaS8194121
    AkanchhaS8194121
    Legend
    March 31, 2017

    Hi Normfjr,

    I assume, you are experiencing this problem with specific file?

    Try to print another document and see if the same thing happens.

    For printing related issue you may refer to the Troubleshoot PDF printing in Acrobat and Reader

    Also, if you can share a sample document with us via private message.

    we would like to reproduce the same at our end to see whether its a problem with application or printer settings.

    Regards,

    Akanchha

    NormFJRAuthor
    Participant
    April 3, 2017

    Good evening,

    I referred to the link you provided me with, and it still doesn’t work. Btw, I made a mistake, I’m not with Yosemite, I’m with Sierra

    As for the rest, no change.

    What I wanted to print is attached (tickets to baseball game from 2 nights ago)

    AkanchhaS8194121
    AkanchhaS8194121
    Legend
    April 5, 2017

    Hi Normfjr,

    I haven't received any attachment here.

    Please share it via email, and the email address I have shared through the private message.

    Akanchha

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