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Participant
December 12, 2022
Question

cant select adobe acrobat reader version

  • December 12, 2022
  • 6 replies
  • 13865 views

I cant select the Adobe Acrobat version after selecting the OS and Language - it is greyed out. Have tried in different browsers and no change

6 replies

Participant
January 19, 2025

Real late to this conversation but I had the same issue and what fixed it for me was using a VPN and connecting to outside the US.  Ig its not available in the US 😕😕

JonathanSolis
Participant
July 19, 2024

I have the same issue, and I end up using my other computer, a MAC, to download the Windows installer.

Participant
October 31, 2023

Same problem. An alternative would be to get Adobe Acrobat from the Microsoft Store if you're on Windows 11/10.

 

https://apps.microsoft.com/store/detail/XPDP273C0XHQH2 

kglad
Community Expert
Community Expert
December 12, 2022

p.s. when offered the download, check carefully if mcaffee antivirus is about to be installed, too.  if it is, and you do not want that, be sure to untick the option to install that.

Legend
December 12, 2022

Perhaps there is only one version for Windows 11. 

kglad
Community Expert
Community Expert
December 12, 2022

you can't select a version for any os.  ok, end of story.

 

(except for explaining what @try67 meant.)

try67
Community Expert
Community Expert
December 12, 2022

Works fine for me... Try it here: https://get.adobe.com/reader/otherversions/

 

kglad
Community Expert
Community Expert
December 12, 2022

<moved from using the community >