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brown14234
Participant
May 18, 2017
Answered

Change primary email address.

  • May 18, 2017
  • 1 reply
  • 3323 views

When I go to my Adobe Acrobat Reader Account it won't let me change my primary email address. Why?

Correct answer Meenakshi_Negi

Hi brown14234,

To change the email address on your Adobe account, please refer the steps provided here on this help document: Manage your Adobe ID account

Let us know if you still experience any issue.

Regards,

Meenakshi

1 reply

Meenakshi_Negi
Meenakshi_NegiCorrect answer
Legend
May 18, 2017

Hi brown14234,

To change the email address on your Adobe account, please refer the steps provided here on this help document: Manage your Adobe ID account

Let us know if you still experience any issue.

Regards,

Meenakshi

    W
    Weatherbys
    Participant
    January 21, 2020

    Hi Adobe!

     

    I wish to change our primary email address for the Adobe Admin Portal however the address I wish to change to  has been priviously been used by a user, despite the fact this user and associated email address have been deleted the system still refuses to change to it. Method to change : browsing to https://account.adobe.com/profile scroll down to "Primary email (Adobe ID)" and select change. Please can some one give direction?! System states "Email already used."

    Regards

     

    Jason

     

      W
      Westlink Accounting
      Participant
      June 9, 2025

      I have same issue.  "email already used". did you get any reply for this matter?

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