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brown14234
Participant
May 18, 2017
Answered

Change primary email address.

  • May 18, 2017
  • 1 reply
  • 3301 views

When I go to my Adobe Acrobat Reader Account it won't let me change my primary email address. Why?

Correct answer Meenakshi Negi

Hi brown14234,

To change the email address on your Adobe account, please refer the steps provided here on this help document: Manage your Adobe ID account

Let us know if you still experience any issue.

Regards,

Meenakshi

1 reply

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity ManagerCorrect answer
Community Manager
May 18, 2017

Hi brown14234,

To change the email address on your Adobe account, please refer the steps provided here on this help document: Manage your Adobe ID account

Let us know if you still experience any issue.

Regards,

Meenakshi

    W
    Weatherbys
    Participant
    January 21, 2020

    Hi Adobe!

     

    I wish to change our primary email address for the Adobe Admin Portal however the address I wish to change to  has been priviously been used by a user, despite the fact this user and associated email address have been deleted the system still refuses to change to it. Method to change : browsing to https://account.adobe.com/profile scroll down to "Primary email (Adobe ID)" and select change. Please can some one give direction?! System states "Email already used."

    Regards

     

    Jason

     

      W
      Westlink Accounting
      Participant
      June 9, 2025

      I have same issue.  "email already used". did you get any reply for this matter?

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