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Participant
November 3, 2016
Question

Character errors when saving Word docs as PDF

  • November 3, 2016
  • 1 reply
  • 317 views

I get intermittent errors when using the Save as... PDF option in Word 2013. Have Acrobat DC installed.

Text sometimes appears as gobbledegook, seems to be only in headers- an example of one I just saved is in attachement- a screenshot showing the original Word doc in background, and PDF created in foreground. The gobbledegook can be seen top centre.

Any suggestions please?

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    1 reply

    Participating Frequently
    November 28, 2016

    Hi Paulhesp,

    Apologies for the delayed response.

    This seems to be a file specific issue and so please check and confirm if it happens with other files too.

    Also,refer to the link below for information on the same:

    Text is garbled in converted file | ExportPDF

    Thanks,

    Supriya