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Participating Frequently
August 16, 2023
解決済み

Chinese Character can not display correct after lastest acrobat reader update 2023.003.20269

  • August 16, 2023
  • 返信数 3.
  • 3714 ビュー

When add signature and add text, the Chinese Character display is correct. After save and reopen the pdf, the chinese character cannot display. Look like the signature text use differnet font which not support .

 

System with latest font pack and we test on english / traditional edition with font pack, the problem not fix. 

On perference setting change language left to right and enable support hkcsc also not work 

 

exam the register font at registry also all correct

 

このトピックへの返信は締め切られました。
解決に役立った回答 Vinod Dobhal

Hi All,

 

The font corruption issue has been fixed in the latest update of Adobe Acrobat 23.003.20284.2636a55. Please try updating the application to the latest version.

 

Thanks,

Vinod

返信数 3

Vinod Dobhal解決!
Adobe Employee
August 24, 2023

Hi All,

 

The font corruption issue has been fixed in the latest update of Adobe Acrobat 23.003.20284.2636a55. Please try updating the application to the latest version.

 

Thanks,

Vinod

Participant
August 24, 2023

It seems I can write chinese charactor and save it correctly now.

 

However, I want to view my previous documents. All of them becomes square blocks. Please advise. Thanks!

 

 

AkanchhaS8194121
Legend
August 17, 2023

Hi @kajirouji 

 

Thanks for reporting this to us.

 

This is a known issue, and it has already been under discussion. Our engineering team is working on the fix; a bug has been logged.

As soon as we hear an update from them will keep you posted.

 

Thanks,

Akanchha