Comment revenir au stade antérieur à une commande de conversion de fichier en adobe acrobat reader

Hello Rosinem,

We’re sorry about this- can you let us know more about what’s happening? Are there any specific error codes or messages? Would you mind sharing more details and posting a screenshot of the error/issue you are getting?

To post a screenshot, refer to https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

Are you trying to download and install Adobe Reader? Are you trying to convert a PDF file to a different document format?

The record shows that you are subscribed to Adobe PDFPack services, you can access the services through the URL https://cloud.acrobat.com/convertpdf with your Adobe ID and password on a browser like Chrome, or Firefox, or Safari.

For detailed information about Adobe PDFPack services, please refer to FAQ | Adobe PDF Pack

We're here to help, just need more info.

Thanks,

Anand Sri.