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Darkhorse57
Participating Frequently
August 15, 2012
Question

Comments/Mark Up Not Showing

  • August 15, 2012
  • 2 replies
  • 68233 views

I was e-mailed a PDF with the Comments/Mark Up function enabled so I could edit it, but when I downloaded and opened it the Tools drop-down menu was not showing it as enabled. I know others have been sent the same file enabled in the same way and have had no problem. I got partly round this by upgrading from Reader 9 to Adobe Reader X, which has the Highlight/Sticky Note functions as standard and accessible by everyone, but unfortunately the Text Edit tool is still out of reach. Any ideas why Comments/Mark Up is being blocked in my case?

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2 replies

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Darkhorse57Author
Participating Frequently
August 20, 2012

Hi;

Is this ok? 

Cheers,

John.   

                                               

A
Ankit_Jain
Participating Frequently
August 21, 2012

Thanks for sharing the screenshot John.

However, from what I can see from the PDF properties, I can see that the Commenting is indeed allowed on the PDF.

However, the PDF does not have the Extended Rights enabled. This is what is causing the Edit Text tool to not be displayed/enabled for you. Once the PDF is reader enabled, you will be able to see those options (as detailed at: http://blogs.adobe.com/dmcmahon/2011/09/17/acrobatreader-x-how-to-enable-the-typewriter-tool/).

You will have to ask the initiator to resend the file post enabling the Reader Extended features. Instructions on as to how to go about it are detailed at: http://blogs.adobe.com/dmcmahon/2011/09/10/adobe-reader-fill-out-a-pdf-form-or-type-text-on-a-pdf-file-using-adobe-reader/

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Darkhorse57Author
Participating Frequently
August 21, 2012

Hello again,

 

Many thanks for your reply, and for the the links to the two Adobe articles, which I hadn't seen before. They both look very useful and I'll keep for fuiture reference.

 

Thanks again for your help. Very much appreciated.

 

Best wishes,

 

John.

  

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Ankit_Jain
Participating Frequently
August 16, 2012

Could you please let me know the following:

1. Are you getting any dialog prompt on launching the PDF in Reader? If so, could you please post a screenshot of the same.

2. Could you also post a screenshot of the document Properties (displayed by pressing Ctrl + D)

3. The version of Adobe Reader on your system (you can get the same by clicking on Help > About Adobe Reader)

Also, could you please verify if the system date on your machine is set correctly.

D
Darkhorse57Author
Participating Frequently
August 16, 2012

Hi there,

 

Many thanks for getting in contact. Answers as follows...

 

1. There's no dialogue prompt on launching the PDF.

 

2. I've sent screenshot as an attachment. (Couldn't get it pasted into this bit.)

 

3. Version 10.1.4 (although it didn't work on Reader 9 either).

 

4. As far as I know the system date is correct.

 

Many thanks for your help.

John Eastaugh

Freelance Proofreader

  

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Ankit_Jain
Participating Frequently
August 16, 2012

Thanks for the information.

Please post the screenshot using the snapshot tool on the forum.

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