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Participant
October 17, 2017
Answered

Computer crashed and have another computer

  • October 17, 2017
  • 1 reply
  • 493 views

My computer recently crashed. I have purchased and installed a new hard drive. My question is.....How do I get Adobe on my new computer? I have logged in but do not see where I can access what I had before.  Please help!

Cheryl

    This topic has been closed for replies.
    Correct answer Tariq Dar

    Hi Cheryl,

    Sorry for the delay in response.

    I hope you already have found an answer to this problem. If not, after checking your records I found you have subscribed to Adobe PDFPack which can be accessed via browser using https://cloud.acrobat.com

    Or you can install Reader Adobe Acrobat Reader DC Install for all versions on your machine and login with your Adobe ID and password and enjoy your subscription. Reader Dc will also help's you to view PDF files comment and sign a file.

    Let us know if that helps.

    -Tariq Dar

    1 reply

    Tariq DarCorrect answer
    Legend
    December 13, 2017

    Hi Cheryl,

    Sorry for the delay in response.

    I hope you already have found an answer to this problem. If not, after checking your records I found you have subscribed to Adobe PDFPack which can be accessed via browser using https://cloud.acrobat.com

    Or you can install Reader Adobe Acrobat Reader DC Install for all versions on your machine and login with your Adobe ID and password and enjoy your subscription. Reader Dc will also help's you to view PDF files comment and sign a file.

    Let us know if that helps.

    -Tariq Dar