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smoore6284
Participant
March 2, 2017
Question

Conversion error pdf to excel

  • March 2, 2017
  • 2 replies
  • 525 views

I've been trying to convert a pdf to an excel file and keep getting a conversion error.  I've also tried converting this file to a rich text file so I can import it into excel, but also get the conversion error.

    This topic has been closed for replies.

    2 replies

    Poorvi Singhal
    Participating Frequently
    March 3, 2017

    Hi,

    We are sorry for the inconvenience.

    Please share the following information to help us resolve the issue

    1. Update Reader to latest version from Help > Check for updates. Let us know the Reader version from Help > About Adobe Acrobat Reader DC

    2. Attach a snapshot of the error message you are observing

    Please try the workflow using the online service https://cloud.acrobat.com/exportpdf

    Let us know how it goes

    Regards,

    Poorvi

    smoore6284
    Participant
    March 3, 2017

    Still no luck.  No updates available. 

    Here is the error message

    Poorvi Singhal
    Participating Frequently
    March 4, 2017

    Does this happen for a particular file? Please try converting some other files.

    In the meantime,

    Please check if you are able to convert using the online service https://cloud.acrobat.com/exportpdf

    Regards,

    Poorvi

    John T Smith
    Community Expert
    Community Expert
    March 2, 2017

    I was not aware that the free Reader does conversion... are you sure you are using the free Reader, or do you have a paid Acrobat program? (and if yes, which one)