Participant

Question

Conversion failure

I'm converting PDF files into 1, but I seem to get error message "CONVERSION FAILURE

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Adobe Employee

Sorry for the inconvenience caused to you.

Keep us updated if it works.

-Thanks

Sunil Soni

Participant

No, still not working. This is frustrating that we are paying for a service that doesn't seem to work. Can you get this resolved asap?

can someone remote connect to my computer and get this figured out?

thanks

Fran

Adobe Employee

HI Fran,

I sent you an email to you regarding this.

Thank you.

Hisami

Legend

Hi Markl38688703,

I assume you are trying to combine multiple pdf files to one? Or are you trying to convert the pdf files to word using the "Export pdf"?

If that is the case, then you may go through the help document File conversion error | ExportPDF

Also confirm the size of the files that you are trying to convert.

Regards,

Akanchha

Participant

Yes, Sometimes it works, sometimes I get error message.

The files are 5 1 pagers

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