Skip to main content
May 19, 2017
Question

Conversion from Word Doc to a PDF is encrypted

  • May 19, 2017
  • 2 replies
  • 367 views

I seem to have Adobe Reader installed in my computer but when someone sends me a PDF, it is an encrypted message with no way to convert it. 

I also cannot convert a Word Doc to a PDF for the same reason.  Please help.

This topic has been closed for replies.

2 replies

~graffiti
Legend
May 19, 2017

melodyp51621735  wrote

I seem to have Adobe Reader installed in my computer but when someone sends me a PDF, it is an encrypted message with no way to convert it. 

How exactly are you trying to open it?

melodyp51621735  wrote

I also cannot convert a Word Doc to a PDF for the same reason.  Please help.

What are you using to convert? Reader, on its own, does not convert to pdf files.

Bernd Alheit
Community Expert
Community Expert
May 19, 2017

What message did you get?