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J
Joe_azv_2019
Inspiring
February 8, 2019
Answered

Convert to PDF context menu in explorer missing

  • February 8, 2019
  • 1 reply
  • 18424 views

Hi everybody,

Three of my users have an Adobe Reader DC licence, one is working on Windows 7, the other two are using Windows 10.

If the Windows 7 user rightclicks a Word document in explorer, she gets a context menu with the options to "convert to PDF", "convert and email", etc... The other two users do not get this context menu.

How can I enable this context menu? They can convert files by opening them and then choosing convert, but they need to convert a lot of folders, each holding thousands of documents, which is incredibly tedious.

Thanks!

This topic has been closed for replies.
Correct answer Joe_azv_2019

Joe_azv_2019  wrote

The software was sold to us as Adobe Reader DC, and the installer was named AdobeReaderDC<version>.exe,

That strikes me as very odd that you were sold Adobe Reader DC, because it is free. The is a PDF Pack that you can subscribe to and use with the free Reader. Is that what you bought? Who did you buy It from?

Online PDF converter, convert from web or Acrobat Reader | Adobe PDF Pack

The “Acrobat 10.0” referred to in your Google link was for Acrobat X. The next version, Acrobat XI would have an 11 folder. DC has a 2015 and 2017 version, so you would expect that number to change In the path.


Hi,

Oh dear what a mess... Turns out that we bought the Pro, but the Reader was indeed installed... Anyway, I redownloaded the Pro version and installed it on one of the computers, and now everything is working fine.

Thanks, and sorry for the confusion.

1 reply

jane-e
Community Expert
jane-eCommunity Expert
Community Expert
February 8, 2019

Hi Joe,

Does the one user who has the context sensitive menu have the full paid version of Acrobat and not just the free Reader?

To convert from Word to an Adobe PDF, you need the full version of Acrobat, not the Reader. Adobe does not own PDF, so you can also create a Microsoft PDF. To see which is used, look in File > Properties > Description.

IMHO, Adobe PDFs are far superior to Microsoft PDFs.

~ Jane

J
Joe_azv_2019Author
Inspiring
February 8, 2019

Hi Jane,

All three users have a paid version of Adobe Reader DC.

There is no option to convert to PDF in their context menu, so I don't quite get what you mean when you mention creating a Microsoft PDF (there isn't a convert to PDF item for Microsoft PDFs either).

I'm not going to argue which one is superior, but we paid for Adobe so that's the one we would like to use of course

Thanks.

Bernd Alheit
Community Expert
Bernd AlheitCommunity Expert
Community Expert
February 8, 2019

Joe_azv_2019  wrote

Hi Jane,

All three users have a paid version of Adobe Reader DC.

....

No. Reader is free.

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