Participant

Question

Converted files are not readable. Images are distorted.

Forum|Forum|9 years ago
May 15, 2017
2 replies
3635 views

When I convert a PDF file to a Word file it is distorted and unreadable. I tried converting to RTF and Excel too just to see if it was just Word, but it is all of them. I need to be able to make notes on the items on the page but if they aren't readable I cannot.

This topic has been closed for replies.

girijaAgarwal

Adobe Employee

Hi Sarah,

Try disabling the "Recognize Text if Needed" checkbox in the settings window and see if the output works for you.

To do so,

1. Open the pdf

2. Go to Tools->Export PDF -> Microsoft Word

3. Click the settings icon beside Word Document

4. Disable "Recognize Text if Needed" box.

5. Press Ok and then Export

Also, if you want to add comments/notes, you can do that using the Comment App in Acrobat.

Let me know if this helps.

Thanks for your patience!

Regards,

Girija Agarwala

Software Engineer II

Adobe Systems

Poorvi Singhal

Participating Frequently

Hi,

Sorry for the inconvenience caused to you.

Kindly check if you get the required output from https://cloud.acrobat.com/exportpdf

Also, please share the file with us. You can mail it to posingha@adobe.com.

Waiting for your response.

Regards,

Poorvi

sarah99844153Author

Participant

Did you get the file that I sent via email? Are you able to shed any light on why this is distorting so?

Sara

Poorvi Singhal

Participating Frequently

The file link you shared seems to be broken, File Not Found error is getting displayed.

Kindly share an updated link.

Meanwhile, can you check if it works fine on https://cloud.acrobat.com/exportpdf ?

Regards,

Poorvi

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded