Crashing App

I subscribe to the creative cloud and have been using the different applications until recently without difficulty.   There are a few issues I think Adobe needs to correct as it has consequences for its users time and productivity.  1. When going on to the adobe website, there have been significant changes the site where a simple downloading process has become cumbersome.  The current website takes you to a page where your only options are to buy or have a free trial. Users who have already purchased the product need to navigate through 3+ pages in order to obtain the download.  This is not user friendly and the front page has too much form and too little function. 2. Despite a user having downloaded the creative cloud application, a given application included within the creative cloud does not communicate licensing information, even when being used on the same compuer.  Eg.  When downloading adobe acrobat via the creative cloud app there was no issue as the download is authorized to proceed.  I lost internet connectivity due to having to place my laptop on airplane mode.  I then opened the application, offline, after install.  The app was then unable to communicate with the main creative cloud application and would not sign despite the creative cloud application demonstrating that itself was logged in.  Instead of allowing limited use, the reader app repeatedly prompted me to retry confirming my subssciption which it was unable to do because it was offline.  The alternative to this function was shutting down the program.  The program then stayed open for a short time before it closed on it's own.  Despite repeated attempts, the app did not allow for more than 5 minutes of use before closing itslef down.  I am suggesting for adobe to correct this issue by allowing subsidiary applications to connect to the cloud application when being used on the same computer OR if it is unable to do this, allow for the application to proceed with reduced functionality, thereby allowing a user to continue reading.