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Participant
April 17, 2025
Answered

Create Adobe PDF and One Drive Issue

  • April 17, 2025
  • 1 reply
  • 577 views

Within the last two weeks when I use the Create Adobe PDF function via File > Export in Word, instead of the file saving to my downloads (or where I specifically select) as I have done hundreds of times, the PDF is buried in the depths of my OneDrive if it can be located at all. Any ideas why or how to resolve? Also, the OneDrive cannot be disabled. Thank you.

Correct answer creative explorer

@juniper_0000 This recent change in behavior when using Word's "Create Adobe PDF" function likely indicates a recent update or a change in the default save settings related to the Adobe Acrobat add-in or its interaction with OneDrive. Since you mentioned OneDrive cannot be disabled, a practical workaround is to adjust the save settings within the Adobe Acrobat Save As dialog each time you export. After selecting File > Export > Create Adobe PDF, pay close attention to the Save As dialog box that appears. Ensure that the "Save in" location is set to your desired folder (like Downloads or a specific folder on your local drive) before clicking "Save." While this isn't a permanent fix to change the default back, it will ensure your PDFs are saved in the correct location each time you create them, bypassing the unwanted OneDrive redirection.

1 reply

creative explorer
Community Expert
creative explorerCommunity ExpertCorrect answer
Community Expert
April 18, 2025

@juniper_0000 This recent change in behavior when using Word's "Create Adobe PDF" function likely indicates a recent update or a change in the default save settings related to the Adobe Acrobat add-in or its interaction with OneDrive. Since you mentioned OneDrive cannot be disabled, a practical workaround is to adjust the save settings within the Adobe Acrobat Save As dialog each time you export. After selecting File > Export > Create Adobe PDF, pay close attention to the Save As dialog box that appears. Ensure that the "Save in" location is set to your desired folder (like Downloads or a specific folder on your local drive) before clicking "Save." While this isn't a permanent fix to change the default back, it will ensure your PDFs are saved in the correct location each time you create them, bypassing the unwanted OneDrive redirection.

m
Participant
April 18, 2025

Thank you for the information. I apprecidate it!