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steves44778880
Participant
March 6, 2018
Answered

Crush when print from PDF, Lots white areas

  • March 6, 2018
  • 1 reply
  • 1231 views

Hi,

Im having problem with printing from pdf reader, everytime when i hit printer icon it crushes,

And see photos below most of areas are white??

    This topic has been closed for replies.
    Correct answer Meenakshi Negi

    Hi Meenakshi,

    Please see screen shoots below.


    Thank you for sharing the information.

    Please try once the steps mentioned here: Blank dialog boxes and missing text from Acrobat interface as it seems to be the similar issue.

    Check if that resolves the issue or not.

    Let us know how it goes.

    Regards,

    Meenakshi

    1 reply

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity Manager
    Community Manager
    March 6, 2018

    Hi Steves,

    As the application crashes when you try to print the PDF, please try the troubleshooting steps mentioned here Resolve Acrobat DC intermittent crashes on Windows

    Check if that resolves the issue.

    If that does not help, please try to uninstall the application using the cleaner tool Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs.

    Then restart your machine and download the installer file for the latest version of the application from here Adobe - Adobe Acrobat Reader DC Distribution.

    Let us know if the issue still persists.

    Regards,

    Meenakshi

    S
    steves44778880Author
    Participant
    March 6, 2018

    Hi Meenakshi,

    I just tried all your trouble shooting steps and uninstall the application with cleaner tool and then restart computer and download laterst version using link above,

    im still having the same problem,

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