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madalyn_9555
Participant
April 9, 2025
Question

Customer service positive review

  • April 9, 2025
  • 1 reply
  • 227 views

Had a great experience with customer service when trying to cancel a plan I had subscribed for, based on personal change in situation/budget needs. Customer service was very flexible and helpful, and shared options for other reduced priced plans for me. 

1 reply

creative explorer
Community Expert
creative explorerCommunity Expert
Community Expert
April 17, 2025

@madalyn_9555 Thank you for your kind words! They would be so pleased to hear that Adobe's customer service team was able to assist you effectively with your cancellation and offer suitable options. Adobe Customer Service strives to be understanding and flexible with their customers, and your feedback is greatly appreciated.

@Tariq Ahmad Dar maybe forward to the ABCD community?!

m
Souvik Sadhu
Community Manager
Souvik SadhuCommunity Manager
Community Manager
May 12, 2025

Hi @madalyn_9555,

 

Thanks for the kind words. 

We will share this positive feedback with the team. Thanks for sharing the same here. 


Regards,
Souvik.

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