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Participant
July 6, 2021
Question

Dark gray area showing pdf

  • July 6, 2021
  • 2 replies
  • 679 views

Hi

I am having trouble showing a PDF file using Acrobat Reader DC.

I am using 'Display PDF in browser' to show the PDF doc.

Sometimes it works fine (screen print 2) and sometimes not (screen print 1).

On screen print no. 1 there is a dark gray area which occurs randomly (both position and size of area) 

Any ideas ?

Regards

 

This topic has been closed for replies.

2 replies

Participant
July 8, 2021

Hello again

I have now downgraded Acrobat Reader. The problem seems to come in version 10.1.5. Verion 10.1.4 works fine !

/Henrik

Bernd Alheit
Community Expert
Community Expert
July 8, 2021

Both versions are very old.

Participant
July 8, 2021

It was necesary because version DC and 11 does not work.

Bernd Alheit
Community Expert
Community Expert
July 6, 2021

What happens when you open the file in Acrobat Reader?

Participant
July 6, 2021

That works every time.