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clairn81737702
clairn81737702
Participating Frequently
June 20, 2017
Question

default email application in pdf.

  • June 20, 2017
  • 2 replies
  • 17295 views

im using the reader and its not allowing me to use the default email application in pdf. it is set up to use "webmail".  i have windows 10.

need desperate help. 

    This topic has been closed for replies.

    2 replies

    M
    Michael23250570fno1
    Participant
    February 20, 2022

    hello i am having a problem sending an applacation via email its telling me that it dosnt reconise the email account what should i do it says set up email account 

    Adorobat
    Adorobat
    Participating Frequently
    June 21, 2017

    Hi clairn81737702,

    As per the issue description, you are unable to send pdf using default email application, is that correct?

    Try following the troubleshooting steps mentioned below:

    1- Launch Reader>click Edit>Preferences

    2- Go to Email Accounts>under List of Email Accounts>click on the web mail account>Delete.

    3- Click Default email application (MS Outlook for ex) >Make Default>OK

    4- Relaunch Reader and try again.

    Keep us posted with the result.

    Shivam

    clairn81737702
    clairn81737702Author
    Participating Frequently
    June 22, 2017

    hello Shivam,

    i did step 1, then on step 2 when it says: click on the web mail account (under list of email accounts) i have a PROBLEM, which

    is that is doesn't say "webmail account" it says our email address/pridesheetmetal@aol.com. 

    then in step 3 you say to click default email application (MS Outlook for ex)  .... but we don't use MS Outlook for emailing pdf's/documents.

    i still need desperate help. 

    clairn81737702

    Adorobat
    Adorobat
    Participating Frequently
    June 23, 2017

    Hi clairn81737702,

    Thanks for trying the steps.

    You might not need to delete your email account as mentioned in my previous reply.

    The email address (ends with aol.com) you mentioned is your webmail account. You might have other email application installed on your computer, instead of Outlook, such as Thunderbird.

    Try clicking on the Default email application (your email application name) >click Make Default.

    Below is the screenshot:

    Let us know how it goes.

    Shivam

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