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héctorrnolnar
Participant
April 5, 2017
Question

DELETE READER COMPLETELY

  • April 5, 2017
  • 2 replies
  • 432 views

Itried to delete acrobat reader in the usual manner and sending the program into the garbage bin. I downloaded reader XI again and each time I try to install it the system tells me that there is a newer version already in the installation location. And the process is terminated.

How can I eliminate this problem?

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    2 replies

    T
    Test Screen Name
    Legend
    April 5, 2017

    Mac or Windows?

    T
    Tariq Dar
    Legend
    April 5, 2017

    Hi héctorrnolnar,

    Once you trash the Reader DC setup, you may clean up the trash and delete the preference mentioned on this thread: How to reset Preference settings in Acrobat.

    Then restart the machine once and try again.

    Let us know if that helps.

    -Tariq Dar.

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