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December 11, 2022
Question

Delete self signed digital signature issued by Global Digital Cybersecurity Authority Co., Ltd.

  • December 11, 2022
  • 2 replies
  • 617 views

Hi there, I have tried everything to delete this digital certificate from my Adobe account.  It is a self-signed certificate attached to my yahoo mail.  It happened as I filled in a form on Adobe and it asked for a certificate and I completed the information.  It is causing me problems and I cannot delete it.  I have looked up Global Digital Cybersecurity Authority Co., Ltd and this is a Chinese company with all website in chinese no english option.  Can anyone assist?  Can Adobe delete this from my account?    Thank you

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2 replies

Community Expert
December 18, 2022

@27521096 - any update on things on your side?

Community Expert
December 11, 2022

From what I understand, you are trying to delete a digitital signature linked when you are filling in a form in a PDF. Are you asked for a password to add the digital signature, which you don't have? If this is the case, from what read online, you can't delete a digital signitaure certificate but I have found that you can create a new one that will replace the previous one. I did this in Acrobat DC.