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A
awolf67
Participant
November 14, 2019
Question

Dictionary missing in Adobe Acrobat reader DC on Windows

  • November 14, 2019
  • 1 reply
  • 3664 views

when going to preferences and checking "Spelling" it says dictionary missing and installation may be currupt. there is no option to add. 

i have checked other posts but that seems to lead to a dead end as the ditionary is there (lynguistics folder with English dictionary) 

i have un installed Acrobat reder three times and re installed and repared. very frustrating 

 

[Title Edited by Moderator]

This topic has been closed for replies.

1 reply

Amal.
Community Manager
Amal.Community Manager
Community Manager
November 14, 2019

Hi there,

 

We are sorry for the trouble. As described above, The dictionary is missing from the Adobe Acrobat reader DC and you are getting the error 'dictionary missing and installation may be currupt'

 

Since you have tried the troubleshooting steps and repairing the installation with no success, please try the following steps and see if that helps:

 

 

Let us know if you still face the same issue.

 

Regards

Amal

A
awolf67Author
Participant
November 19, 2019

unfortunatly that did not work, im still getting a the below screens, tried this 4 times (running the cleaner and reinstall also tried a third party cleaner to get rid of anything Adobe reader CC (clicking the add button lists nothing)

 

 

 

Amal.
Community Manager
Amal.Community Manager
Community Manager
November 20, 2019

Hi there, 

 

We are sorry to hear that the issue still persist.

 

For testing, please try to turn off the protected view and see if that works 

 

Go to Edit > Preferences > Enhanced Security  > Turn off the Protected View and uncheck the Enhanced security > Click OK and reboot the computer and check.

Note: Please turn on the security after testing irrespective of the result.

 

Make sure you have all the necessary and optional updates for widows.

 

If it still doesn't work

 

Please create a test use profile with full admin rights and install the application there and check for the issue.

 

If it still doesn't work, please share the process monitor logs with us for investigation. Please download the procmon here (https://docs.microsoft.com/en-us/sysinternals/downloads/procmon) run the procmon application and reproduce the issue and collect the logs.

 

Regards

Amal

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