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christianpohlmann
Participant
March 6, 2019
Question

Different content in Edge Browser and Acrobat Reader DC

  • March 6, 2019
  • 1 reply
  • 6440 views

Hello,

for some reasons that I dont understand Acrobat Reader DC and Edge Browser Show me different content for the same PDF file.

The content shown in Edge Browser is the correct one.

Can anyone tell my why this happens?

This topic has been closed for replies.

1 reply

jane-e
Community Expert
Community Expert
March 6, 2019

We need more information to respond to this.

  • Is the PDF in MS Edge one you created?
  • Can you show a screen shot?
  • What does it look like in another browser, i.e., Chrome, Firefox, Safari?
  • What is different?
  • What does it look like in Acrobat Reader? Another screen shot?
  • In Reader: in File > Document Properties > Description, what does it say for the creator?
  • You must know which one is correct, but please share that info with us, thanks!
christianpohlmann
Participant
March 6, 2019

I can't show any screenshots because the content is confidential.

  • The PDF was originaly created with the adobe livecycle Manager.

  • Only Firefox Shows the correct content too.

  • All the Textboxes have different Text.

What i figured out is that when i open the PDF in WordPad is, that the Format that is displayed is different when the PDF is safed via Browser or via PDF Reader.

So i guess the Edge Browser corrupts the PDF in some way when I edit it within the browser.

try67
Community Expert
Community Expert
March 6, 2019

Both Edge and Firefox use an internal PDF plugin, unrelated to Adobe. If this is a LiveCycle Designer form you should only open it using Adobe software for correct results. Anything else will very likely not display it correctly (or at all), in the best case, and will corrupt it in the worst.