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January 1, 2019
Answered

Disable Comment list automatic pop-up

  • January 1, 2019
  • 1 reply
  • 833 views

Hello,

In Acrobat Reader, every time I try to highlight a sentence, the comment list which is hidden in the right side automatically opens overlapping part of the document I am reading. How can I disable this automatic pop-up?

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Correct answer AnandSri

Hello Mpedrosab,

I am sorry for the trouble you had, what is the current version of Adobe Reader installed? To identify, please refer to the steps shared in the help article Identify the product and its version for Acrobat and Reader DC

Make sure that you have the latest version of Adobe Reader 19.010.20064 installed, check for any pending updates of Adobe Reader from help>check for updates, reboot the machine after updating Adobe Reader.

Also, navigate to Adobe Reader's Preferences from Edit>Preferences>Commenting> and disable the 'Automatically open comments pop-ups for comments other than notes'>Click OK, restart the application and check.

Are you getting the pop up on all the PDF files or is it specific to one PDF file? Is it possible to post a screenshot? To post a screenshot, take help from the article https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

Are you on a Mac or Windows machine and what is the version?

Let us know how it goes and share your observation.

Thanks,

Anand Sri.

1 reply

AnandSri
Community Manager
AnandSriCommunity ManagerCorrect answer
Community Manager
January 2, 2019

Hello Mpedrosab,

I am sorry for the trouble you had, what is the current version of Adobe Reader installed? To identify, please refer to the steps shared in the help article Identify the product and its version for Acrobat and Reader DC

Make sure that you have the latest version of Adobe Reader 19.010.20064 installed, check for any pending updates of Adobe Reader from help>check for updates, reboot the machine after updating Adobe Reader.

Also, navigate to Adobe Reader's Preferences from Edit>Preferences>Commenting> and disable the 'Automatically open comments pop-ups for comments other than notes'>Click OK, restart the application and check.

Are you getting the pop up on all the PDF files or is it specific to one PDF file? Is it possible to post a screenshot? To post a screenshot, take help from the article https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

Are you on a Mac or Windows machine and what is the version?

Let us know how it goes and share your observation.

Thanks,

Anand Sri.