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JonathanBuller
JonathanBuller
Participant
February 9, 2026
Question

Disable upsell advertisements for mobile apps

  • February 9, 2026
  • 3 replies
  • 122 views

We deploy Acrobat with many registry keys from the Preference Reference page to disable features we do not want. Unfortunately, there doesn’t seem to be a way to disable these two features which advertise mobile apps to our users - which isn’t something we can have in our environment. 

 

This is on the latest version, 25.001.21184. 

 

The first option has a registry key, but it doesn’t seem to work. This is the “app center” at the top of the screen (https://www.adobe.com/devnet-docs/acrobatetk/tools/PrefRef/Windows/FeatureLockDown.html#idkeyname_1_11794). Setting the registry key here doesn't make a difference. 

 

 

The other ad is for the Acrobat mobile apps. We can disable this with an HKCU setting but there’s nothing lockable within HKLM which makes this difficult to package for our environment. 

 

Are there any methods to remove these from the interface? We can't deploy Acrobat without having these sorted. 

    3 replies

    JonathanBuller
    JonathanBullerAuthor
    Participant
    April 27, 2026

    Just following up on this - still having trouble disabling these. We can get around the second issue using HKCU and the button in the first part doesn’t appear using classic Acrobat but just conscious that Adobe might remove this option in the future. 

    Souvik Sadhu
    Community Manager
    Souvik SadhuCommunity Manager
    Community Manager
    February 16, 2026

    Hi ​@JonathanBuller,

     

    Hope you are doing well. Sorry for the trouble with using Acrobat.

     

    Did you try the DWord  bAcroSuppressUpsell with Value 1?

     

    Also, the keys mentioned here might be helpful too: https://www.adobe.com/devnet-docs/acrobatetk/tools/PrefRef/Windows/FeatureLockDown.html#Upsell

     

    Let us know how it goes.

     

    Regards,

    Souvik

    JonathanBuller
    JonathanBullerAuthor
    Participant
    February 17, 2026

    Hi Souvik, thanks for the reply. We already have this one in place, see below the full list:

     

    Windows Registry Editor Version 5.00

    [HKEY_LOCAL_MACHINE\Software\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown]
    "bEnableAV2Enterprise"=dword:00000000
    "bUpdater"=dword:00000000
    "bIsSCReducedModeEnforcedEx"=dword:00000001
    "bAcroSuppressUpsell"=dword:00000001
    "bToggleFTE"=dword:00000001
    "bWhatsNewExp"=dword:00000001
    "bToggleToDoList"=dword:00000001
    "bToggleToDoTiles"=dword:00000001
    "bToggleShareFeedback"=dword:00000000
    "bUsageMeasurement"=dword:00000000
    "bSendMailShareRedirection"=dword:00000000
    "bShowScanTabInHomeView"=dword:00000000
    "bToggleSophiaWebInfra"=dword:00000000
    "bMerchandizingEnabled"=dword:00000000
    "bToggleDCAppCenter"=dword:00000001
    "bDisableJavaScript"=dword:00000001

    [HKEY_LOCAL_MACHINE\Software\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown\cIPM]
    "bDontShowMsgWhenViewingDoc"=dword:00000000
    "bShowMsgAtLaunch"=dword:00000000

    [HKEY_LOCAL_MACHINE\Software\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown\cServices]
    "bToggleFillSign"=dword:00000001
    "bToggleAdobeSign"=dword:00000001
    "bToggleManageSign"=dword:00000001
    "bToggleWebConnectors"=dword:00000001
    "bToggleDocumentCloud"=dword:00000001
    "bToggleAdobeReview"=dword:00000001
    "bToggleSendAndTrack"=dword:00000001

    [HKEY_LOCAL_MACHINE\Software\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown\cSharePoint]
    "bDisableSharePointFeatures"=dword:00000001

    [HKEY_LOCAL_MACHINE\Software\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown\cWebmailProfiles]
    "bDisableWebmail"=dword:00000001

    [HKEY_LOCAL_MACHINE\Software\Adobe\Adobe Acrobat\DC\Installer]
    "DisableMaintenance"=dword:00000001

     

    creative explorer
    Community Expert
    creative explorerCommunity Expert
    Community Expert
    February 13, 2026

    ​@JonathanBuller I just looked at my Google Pixel 8, and my latest version is 26.1.0.42916 but your version 25.001.21184 appears its for the desktop. I am now looking on my MAC and PC, and I don’t see anything remotely in your screenshots. My PC is using Acrobat Reader, but my MAC uses Pro. In my preferences, I do have anything that says pop-ups, I have it unchecked. And I also turn off the ew Acrobat interface as I like the classic look too. 

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