Display Probelm

Question

All of my Acrobat displays have a split screen that doesn't allow me to see the bottom half of the page - it is blank white or it has text from a portion of the top page along the bottom half of the page.  No other applications (word, excel, Chrome, etc.) have this problem.  I have refreshed my display settings but am not able to fix it.  Has anyone experienced this issue?

AkanchhaS8194121 · Answer

Hi timr82325435

Sorry to hear about the trouble and we apologize for the delay in response to your query.

Could be a possibility your application didn't install correctly?

Please ensure whether you have got the latest patch of Acrobat/Reader installed or not. Open Acrobat>Help>Check for update
If you have got any external monitor connected, then check the display after disconnecting it.
If everything at its place, then remove Acrobat using cleaner tool: Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

and do a fresh install: https://get.adobe.com/reader/enterprise/

Thanks,

Akanchha

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