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Participant
February 12, 2021
Question

Distribution License - Getting an error HTTP 400 - Bad Request (Request header is too large)

  • February 12, 2021
  • 1 reply
  • 955 views

I'm trying to renew our corporate distribution license for Reader but keep seeing this error from their webserver, anyone else seeing this and is it down for long? 

 

HTTP Status 400 – Bad Request


Type Exception Report

Message Request header is too large

Description The server cannot or will not process the request due to something that is perceived to be a client error (e.g., malformed request syntax, invalid request message framing, or deceptive request routing).

Exception

java.lang.IllegalArgumentException: Request header is too large
	org.apache.coyote.http11.Http11InputBuffer.parseHeaders(Http11InputBuffer.java:574)
	org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:311)
	org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66)
	org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:853)
	org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1587)
	org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
	java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1135)
	java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635)
	org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
	java.base/java.lang.Thread.run(Thread.java:844)

Note The full stack trace of the root cause is available in the server logs.

This topic has been closed for replies.

1 reply

Community Manager
February 12, 2021

Sorry for the trouble.
I tested it for different geo's and it seems to be working fine right now. Can you try a different browser or incognito mode of the browser.
If the issue occurs again let us know the current time and your country.

~Tariq Ahmad

Participant
August 25, 2021

Hey 6 Months later and still the same error. What can I do now?