Skip to main content
A
Anonymous
January 18, 2018
Question

"Do You Want to Save the Changes You Made to the Document?"

  • January 18, 2018
  • 1 reply
  • 446 views

No. I still don't want to. I never made any changes.

Every single time I try to close a PDF. I have never edited any of these PDFs.

Also-

>Opens PDF

>Scrolls down

>Scrolling skips across pages

>Opens preferences

>Page Layout is still  set to 'Single Page Continuous'

>Closes preferences

>Scrolling still skips across pages

What's the point of having settings if they don't actually change anything?

    This topic has been closed for replies.

    1 reply

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity Manager
    Community Manager
    February 15, 2018

    Hi Ogerr,

    Sorry for the delay in response.

    Please try updating the application to the latest patch released on February 13, 2018.

    Check if that makes any difference.

    Refer this link Release Notes | Adobe Acrobat, Reader for information on updates.

    If you still experience the issue, please let us know the following:

    - Is this issue occurs with all the files you open n the application?

    - Adobe application and its version number. (Take help of the steps mentioned here Identify the product and its version for Acrobat and Reader DC )

    - OS version installed on your machine.

    - What exactly do you mean by "scrolling skips across pages"? Do you mean that while scrolling the pages skip?

    We will be waiting for your response.

    Let us know if you need any help.

    Regards,

    Meenakshi

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices