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nadiao1455877
nadiao1455877
Participant
June 26, 2017
Question

Document color changes from the original color when I open it using adobe mobile reader

  • June 26, 2017
  • 1 reply
  • 333 views

Hi everyone,

I have an issue with my adobe mobile reader. I created a document using powerpoint and saved it in pdf however when I opened it using adobe mobile reader the color changed from white to a dull grey. Is there way I can change this?  When I open it using pdf reader, the original color is still maintained but not with adobe reader.

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    1 reply

    Adorobat
    Community Manager
    AdorobatCommunity Manager
    Community Manager
    July 13, 2017

    Hi nadiao1455877,

    As per the issue description mentioned above, you are creating a document in powerpoint and saving it as pdf and when viewing pdf in Acrobat Reader app, while color has changed to dull grey, is that correct?

    This behavior could be because of Automatic brightness option available on your device for selected apps. You may try changing the brightness settings on your device.

    Also, try with another pdf file(created in power point) and check if this behavior continues.

    Have you tried opening pdf in Acrobat Reader desktop application? You may download the application from here:  Adobe Acrobat Reader DC Install for all versions

    Which device you have- Android/iOS?

    Thank You,

    Shivam

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