Skip to main content
monsieur_lavoie
monsieur_lavoie
Participant
June 25, 2018
Answered

document PDF vs PRN

  • June 25, 2018
  • 1 reply
  • 1006 views

Bonjour,

Pourquoi lorsque je veux imprimer un document pdf, il le change en prn et je ne peux pas l'imprimer?

    This topic has been closed for replies.
    Correct answer AnandSri

    Hello Monsieur_lavoie,

    Sorry for the trouble, as per the description, when you try to print a PDF, it changes into PRN file format, Is that correct?

    Please open the Print dialog box, then click on Advanced button and then disable the "Print to File" option in the Advanced Print Setup and click OK.

    Let us know how it goes and share your findings.

    Regards,

    Anand Sri.

    1 reply

    AnandSri
    Community Manager
    AnandSriCommunity ManagerCorrect answer
    Community Manager
    June 25, 2018

    Hello Monsieur_lavoie,

    Sorry for the trouble, as per the description, when you try to print a PDF, it changes into PRN file format, Is that correct?

    Please open the Print dialog box, then click on Advanced button and then disable the "Print to File" option in the Advanced Print Setup and click OK.

    Let us know how it goes and share your findings.

    Regards,

    Anand Sri.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices