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Participating Frequently
November 13, 2017
Question

Dokumente sind plötzlich unleserlich

  • November 13, 2017
  • 2 replies
  • 13750 views

H

​allo,

seit einer Woche sind meine download Dokumente nicht mehr lesbar. Das heißt

das Dokument geht auf, aber die Schrift ist unleserlich.

Ältere Dokumente, die lesbar waren, kann ich nun auch nicht mehr lesen.

Eigene Dokumente, z.B. Scan oder umgewandelte Word Dokumente sind

einwandfrei.

Was kann ich tun?​

    This topic has been closed for replies.

    2 replies

    November 29, 2017

    solved here Strange fonts

    AkanchhaS8194121
    Legend
    November 15, 2017

    Hi Christianw,

    Sorry to say that, its not quite clear what exactly is going on? When you say that documents are suddenly unreadable, so does that means the document's text is garbled or its not showing the actual character?

    What was the workflow that you have followed? And using which application?

    Are you opening it in Adobe Reader DC?

    Help us with more information or a screenshot of the document that you are referring above.

    Regards,

    Akanchha  

    Participating Frequently
    November 15, 2017

    Hello Akanchha,

    thank you for your message. I get my mobile bill monthly with a mail as a

    PDF attachment. I load this attachment on my hard drive. That always

    worked. Now

    this download is unreadable and even documents that were ok are now

    affected. I am sending a document which was legible and the latest.

    Dokument "Telekom81" was readable before. Files that I have converted to

    PDF and scanned documents are not affected. See attached Dokument

    "Meldebescheinigung". I hope you can help me.

    Regards

    Christian