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dr_med_johannesh4183941
dr_med_johannesh4183941
Participant
January 24, 2017
Answered

download

  • January 24, 2017
  • 2 replies
  • 657 views

although I have a licence for the Acrobat Reader DC (monthly payment) I get the information "free version" and I should download the full version first before searching for updates and more information.

and yes, I am logged in ....

Thanks for help

JH

    This topic has been closed for replies.
    Correct answer Test Screen Name

    Thank you. You can download from this page: Download Acrobat DC Continuous

    Note that there are two kinds of Acrobat DC: "Classic" and "Continuous". Since you pay monthly, the one you need is "Continuous".

    2 replies

    T
    Test Screen Name
    Legend
    January 24, 2017

    No you do not have a license for Acrobat Reader. Acrobat Reader is not what you paid for. You have to remember the paid software IS NOT READER.

    What did you pay for? Please check the receipt so we can advise you how to download.

    dr_med_johannesh4183941
    dr_med_johannesh4183941Author
    Participant
    January 24, 2017

    oh sorry ... its Acrobat Pro DC

    T
    Test Screen NameCorrect answer
    Legend
    January 24, 2017

    Thank you. You can download from this page: Download Acrobat DC Continuous

    Note that there are two kinds of Acrobat DC: "Classic" and "Continuous". Since you pay monthly, the one you need is "Continuous".

    T
    Test Screen Name
    Legend
    January 24, 2017

    It's important to realise that Acrobat Reader is only free, always free. If you have a license it is for a different software. Called Acrobat Pro or Acrobat Standard or just Acrobat. Acrobat Reader does not change or become a different software, you have to download what you paid for and run it instead.

    So, did you try what the message said? Is there a problem we can help you with?

    dr_med_johannesh4183941
    dr_med_johannesh4183941Author
    Participant
    January 24, 2017

    ok ... I have a Licence for the Acrobat Reader DC and I am logged in the right programm ...

    and wenn I try to do waht the message wants me to do there is a screen from Adobe with

    "sorry, this page is unavailible" ...

    so I think I am in the right programm (by the way, I write from Germany)

    but where is the fault?

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