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Participant
June 17, 2017
Answered

Downloaded trail, now can't open PDF

  • June 17, 2017
  • 1 reply
  • 329 views

Today I downlaoded a trial version to edit a PDF file. I found out soon after it was not necessary so I didn't use it. I deleted it.

Now when I attempt to open any PDF file it begins to open and then goes to a screen asking for me to sign in. Once a sign in it asks me if I want to start the trial.

Help.

    This topic has been closed for replies.
    Correct answer kristineb36935216

    I resolved the issue. I simply accepted the trial and once it figured out I didn't have it anymore I can now open my files.

    1 reply

    kristineb36935216AuthorCorrect answer
    Participant
    June 17, 2017

    I resolved the issue. I simply accepted the trial and once it figured out I didn't have it anymore I can now open my files.