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Participant
February 15, 2022
Answered

dynamic stamp missing

  • February 15, 2022
  • 2 replies
  • 1898 views

i have a custom dynamic stamp that i use in Acrobat Reader DC. (not the pro version). The stamp has been working for the last 2 to 3 years. Now suddenly it does not show up in Adobe reader. As far as i know i have not made any changes to my installation or the location of any files or settings. I tried removing and reinstalling the Adobe Reader application, but that does not help.  The dynamic stamp file itself is stilll located in the correct folder where it is has always been, but Adobe Reader just doesnt seem to do anything with it anymore. Any idea why my custom Dynamic stamp suddenly has dissapeared?? (windows update?? Adobe update??) attached the stampfile.

This topic has been closed for replies.
Correct answer Bernd Alheit

64 bit on a win10 pro version 20H2 installation


The path for the 64 bit version is
\Program Files\
not
\Program Files (x86)\

 

2 replies

JR Boulay
Community Expert
Community Expert
February 16, 2022

MOVED TO THE ACROBAT READER FORUM

Acrobate du PDF, InDesigner et Photoshopographe
Bernd Alheit
Community Expert
Community Expert
February 15, 2022

At what folder have you placed the stamp?

Participant
February 15, 2022

The stamp file is ....and has always been in this folder. 

C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\plug_ins\Annotations\Stamps\NLD

did they change it?

Bernd Alheit
Community Expert
Community Expert
February 15, 2022

Does you use the 32 bit or 64 bit version of Acrobat Reader?