Editable PDF calculations not working on MAC

Forum|Forum|6 years ago
July 24, 2020
2 replies
1857 views

Hi there,

I've created an editable PDF form for our reps to use for sales quotes.

It has a number of locked fields that are calculated using data fields within the document, such as tax, deducting deposits paid etc. Works perfectly in Windows environment, but calculations do not work using Mac.

Anyone have a solution for me? Many thanks in advance

Using Adobe Acrobat Pro DC to create document.

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T

Test Screen Name

Legend

Have you personally tested on Mac, and confirmed that Acrobat Reader is in use? The app name is shown on the menu bar and MUST be Acrobat Reader or similar. It is very common for Mac users to use Preview, or a browser or email app, rather than go to the trouble of downloading the file, starting Reader, and using Open from the File menu.

I

IES MichelleAuthor

Participant

Thank you for your response. He assures me he is using Acrobat Reader (he was using Preview initially). I have resent the PDF file to him and will try again! Thanks