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Deborah36795444s3gk
Participant
April 17, 2024
Question

Editing a pdf

  • April 17, 2024
  • 1 reply
  • 366 views

I have form S-240 downloaded on my computer to be able to fill out and send to the WDOR. It is stored as a PDF. In the past I could access the PDF file and make the changes needed to send the information. I now am instructed to update Adobe Acrobat to be able to edit the S-240 form in pdf. Is there a way to be able to make the changes in the current form as I have done in the past?

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1 reply

Amal.
Community Manager
Amal.Community Manager
Community Manager
April 26, 2024

Hi there 
 
Hope you are doing well and sorry to hear that
 
Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. If the file is stored on a shared network/drive please download it to your computer locally and then try again.

 

What happens when you try to fill the PDF, do you get any error message? If yes, please share the screenshot of the same for more clarity.


What is the version of the OS and the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 24.02.20687 installed. Go to Help > Check for updates and reboot the computer once.
 
Also try to repair the installation from the help menu (Win Only) and see if that works


~Amal

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