Emailing from PDF does not work in latest Acrobat and Reader versions
We have a fillable PDF form that emails the data. The form has been working for years. Uninstalling Reader and installing an older version makes the emailing feature work again. Updating to the latest version, makes it stop working.
The email preference setting in Reader is set to a Gmail account. With Reader version 2021.001.20135 after clicking the submit button a browser window opens and allows you to log into the Gmail account and Reader creates the message in the Drafts folder (as it should). Upgrade to Reader version 2022.003.20263. Clicking the submit button does not open a browser window and does not create the message in the Drafts folder. This is easily reproducable. We have reproduced it on several machines (mostly Windows 10 Pro with all the latest Windows updates).
Is this a known issue with a known fix being released? if so, when will the update be released? if not, how do we get it in the list to be fixed?
In the meantime, is there a place where previous versions can be downloaded easily? I have already been to ftp.adobe.com. The latest version of Reader available there is from 2020. In addition, getting to those versions will be very difficult for our customers.
Thank you in advance!
