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ryanm95559244
Participant
October 8, 2018
Answered

emailing pdf attachment

  • October 8, 2018
  • 1 reply
  • 1237 views

A short while ago when we would email a pdf attachment when we clicked on the email icon it would immediately bring up the email to input the email address. Now, when we click on it we have to click on two extra steps.  Does anybody know of a way to eliminate these two steps and when we click on the email icon it will immediately bring up the email ti input the address and send the email?

      This topic has been closed for replies.
      Correct answer AnandSri

      Hello TheRealbigE,

      I am sorry for the delayed response and inconvenience caused, please refer to the following Adobe article and try the suggestion How to use the email icon to directly send file as attachment

      Feel free to update this discussion for any assistance.

      Thanks,

      Anand Sri.

      1 reply

      AnandSri
      Community Manager
      AnandSriCommunity Manager
      Community Manager
      October 8, 2018

      Hello Ryanm,

      With the latest release of Acrobat and Reader, we introduced a Unified sharing experience that allows you to easily invite people for collaborating on documents across desktop, mobile, and web. The new experience enables you to share documents using any of the following methods:

      • Send personalized invitations using the Document Cloud Share option. You can send a document for review so that recipients can comment or view only.
      • Send an anonymous or public link in an email.
      • Send as an email attachment.

      If you wish to use the previous sharing experience, please refer to the Adobe article and try the steps How to use the email icon to directly send file as attachment

      let us know how it goes and share your observation.

      Thanks,

      Anand Sri.

      TheRealbigE
      TheRealbigE
      Participant
      October 10, 2018

      None of our users liked having to go through the extra click steps just to attach to email.  Of course they complain to the IT folks.

      I understand introducing new features but this should be a preference setting users can choose.

        AnandSri
        Community Manager
        AnandSriCommunity ManagerCorrect answer
        Community Manager
        November 20, 2018

        Hello TheRealbigE,

        I am sorry for the delayed response and inconvenience caused, please refer to the following Adobe article and try the suggestion How to use the email icon to directly send file as attachment

        Feel free to update this discussion for any assistance.

        Thanks,

        Anand Sri.

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