Skip to main content
stefaniaa34597028
stefaniaa34597028
Participant
August 15, 2018
Question

emoji not visualized in adobe reader

  • August 15, 2018
  • 1 reply
  • 1276 views

Hi I have a .pdf generated by export from Articulate 360 Rise. It  contains emoji characters that give error on pdf page and results in blank content. My colleague elsewhere with a different version of Adobe can see the emoji and the content of the accordion.

So there is a visualization issue depending on with version of Adobe and probably libraries.

Does anyone know how to fix that?

Thank you

this is a link to the pdf

    This topic has been closed for replies.

    1 reply

    T
    Test Screen Name
    Legend
    August 15, 2018

    I cannot see emoji, and I get an error, in the latest version of Acrobat Pro. I get no error and no emoji What is the version of "Adobe" you have, exactly? And your colleague? Where exactly in the file will I see an emoji if it works, please be exact.

    stefaniaa34597028
    stefaniaa34597028Author
    Participant
    August 15, 2018

    Hi,

    Here the screenshot of what there should be in the pdf. When I extract the pdf from articulate 360 Rise, I should be able to visualize the content of this accordion. I do whenever the titles of the accordion are normal text. When I have emojii like the ones you see below, the pdf gives me error and the content of the accordion is blank. (as the pdf I attached before)

    My version of adobe is: 17.11.30096.290042

    I do not know which is my colleagues' version, they are not in my organization.

    Thanks for your help and support!

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices