Skip to main content
D
DanNCSECU
Participant
June 15, 2018
Answered

"Enable pdf thumbnail preview in windows explorer" is missing even though the program is fully updated

  • June 15, 2018
  • 4 replies
  • 14439 views

I am using Adobe Reader Version 11.0.23, in Windows 10 in a 64 bit environment, and my PDF thumbnail previews are not appearing. I went to the p

When I go to https://helpx.adobe.com/in/acrobat/using/enable-pdf-thumbnail-preview-windows-explorer.html it clearly says that updating to the latest version fixes the issue, however according to Adobe - Adobe Reader : For Windows, lists 23 as the latest version.  Also, when I go to preferences, under general /  basic tools, the page says the option should be listed like this:

  64-bit-thumbnail-preview.png

When I look at my settings, I don't even see those options (see screenshot below taken from my adobe reader's preferences):

Updating to Adobe Reader DC is not an option at this time in my current enterprise environment.  Any suggestions?

      This topic has been closed for replies.
      Correct answer Bernd Alheit

      This option is not available in Adobe Reader XI.

      4 replies

      J
      JustSomeNormalPerson
      Participant
      August 8, 2022

      Pfft..

      This is what you do (I'm currently running 11.0.32 on Windows 😎

      • Open Acrobat Reader, Click Open, Select My Computer
      • Click the blue Browse button and navigate to the folder with your PDF files
      • Click "Extra Large Icons" where you can find it (it's an icon that expands to Large Icons, Medium Icons, Small Icons, Details, List) - it's the thing that changes what you see in Explorer > View
      • Wait for Acrobat reader to generate the thumbnails for each PDF file, scroll down to allow it to continue (I use the mouse wheel)
      • Now if you go back to Windows Explorer and select any of the Large, Extra Large, etc. Icons you'll see the thumbnails

       

      I don't know why this works but it does for me; I hope it works for you as well.

        J
        JustSomeNormalPerson
        Participant
        August 8, 2022

        Make mine 11.0.23, same as your version

        Bernd Alheit
        Community Expert
        Bernd AlheitCommunity ExpertCorrect answer
        Community Expert
        June 25, 2018

        This option is not available in Adobe Reader XI.

        J
        Julio9807
        Known Participant
        December 13, 2019

        I have Acrobat XI Pro, and I have the same issue.

         

        Is it the same answer for my version?

        Bernd Alheit
        Community Expert
        Bernd AlheitCommunity Expert
        Community Expert
        December 14, 2019

        Yes, the option is not available in this old version.

        D
        DanNCSECUAuthor
        Participant
        June 25, 2018

        No, that's from Adobe reader

        kglad
        Community Expert
        kgladCommunity Expert
        Community Expert
        June 25, 2018

        [moved from Installing, Updating, & Subscribing to Acrobat to Acrobat Reader]

        kglad
        Community Expert
        kgladCommunity Expert
        Community Expert
        June 15, 2018

        that looks like the preferences panel for acrobat, not reader.

        how is adobe reader related to your question, or did you simply confuse the free adobe reader with acrobat?

          Terms & ConditionsAccessibility statement
          Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices