End user sees PDF history of all users on the workstation

Question

This afternoon we came across a very bizarre situation where one of our staff members went to open a PDF attachment in Adobe Reader. After looking at the form when Jane was done, she clicked on home. Upon clicking on the home button she awkwardly saw another 9 pdfs below the one she was just closing. These 9 pdfs were not ones that she had opened before, they were from different users of the workstation. We have spotted it happening on multiple workstations now. I am not sure if anyone else has come across that situation yet, therefore I am posting. If you have seen this, how was this resolved.

The version of acrobat reader is 2019.008.20081 and these are running on Windows 7 OS.

Thanks

BD

Tariq Ahmad · Accepted Answer

Hi BD, That is possible if all the Reader installations on the client machines are logged in with the same Adobe ID.Either you can use the Adobe Customization wizard to disable sign-in and they don't have to sign-in for Reader to work. Or you let users log-in on Reader with their Adobe ID.Feel free to update the discussion if you have further questions.-Tariq Dar

Test Screen Name · Answer

Are you sure these different people are logging on with their own Windows account, rather than just using the logged in system?

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