Skip to main content
D
default8azs84pijg0d
Participant
October 28, 2021
Question

Erreur Signature Numérique

  • October 28, 2021
  • 2 replies
  • 1935 views

Bonjour,

Quand je souhaite ajouter une signature numérique via certificat, voici l'écran obtenu.

Adobe Reader est à jour et Windows 10 également.

 

Pouvez-vous m'aider, s'il vous plaît, à résoudre ce bug ?

 

This topic has been closed for replies.

2 replies

D
default8azs84pijg0dAuthor
Participant
October 29, 2021

Bonjour,

Merci pour votre réponse.
Mais cela ne résout pas le problème.

Cordialement,
[PII removed by moderator]

    Amal.
    Amal.
    Legend
    October 28, 2021

    Hi there

     

    Hope you are doing well and sorry for the trouble. As described, When you want to add a digital signature via certificate you get a black screen.

     

    Please try the steps below and see if that works for you:

    Go to Edit (Windows), Adobe Acrobat (Mac) > Preferences > Signatures > Click 'More' under 'Creation and appearance' > Uncheck 'Use modern user interface' as shon below:

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Regards

    Amal

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices