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carloo69975415
carloo69975415
Participant
March 17, 2017
Question

Erro {98CB24AD-52FB-DB5F-A01F-C8B3B9A1E18E} Adobe Acrobat XI

Why can not Adobe solve my problem ???? I bought an Adobe Lipstick! I deserve a solution to this problem! If i had bought a crappy PDF i would be using it without problems, but i wanted to prefer a company with a name in the market and i lost money! For over a year i can not install my program!

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    2 replies

    AkanchhaS8194121
    AkanchhaS8194121
    Legend
    March 18, 2017

    Hi Carloo69975415,

    Sorry to hear the inconvenience caused to you.

    As mentioned above, its a license version of Acrobat XI that you are unable to install successfully. So are you getting the error message during download or  when you are running the downloaded set up?

    Also, confirm the operating system on which you are trying to install the application?

    If it is a windows computer the, first run the cleaner tool before you start installing the app again- Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

    And then try installing the application again through- Download Pro or Standard versions of Acrobat DC, XI, or X

    Regards,

    Akanchha 

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    carloo69975415
    carloo69975415Author
    Participant
    March 18, 2017

    The problem occurs during the installation of the program. I use windows 7.

    I have one HD SSD, Is the problem is this ???

    I did all the procedure you mentioned but it did not work. Keep giving the same error!

    I followed the steps mentioned by you, but still making the same error.

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