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josem3492323
josem3492323
Participant
May 19, 2017
Question

Error 0xc0000409 when you open adobe reader

  • May 19, 2017
  • 1 reply
  • 2896 views

Hola! Desde hace unos dias siempre me sale este error al abrir el adobe reader, y al darle 3 o 4 veces, al final si consigo abrirlo.

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    1 reply

    Adorobat
    Community Manager
    AdorobatCommunity Manager
    Community Manager
    May 20, 2017

    Hi josem3492323,

    As mentioned in the description, you are getting error when trying to open Acrobat Reader, am i correct?

    Please refer to the steps suggested in the links below:

    unknown software exception (0xc0000409) occurred in the application at location 0x0041240b

    when i open a pdf i get the following error message -

    Application Error message (0xc0000409) occurred in the application at location 0x00411e0b (Installation & updates)

    What is the version of Reader installed on the computer?

    Click About Adobe Acrobat Reader DC under Help menu.

    Thanks,

    Shivam

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