Error 110 - file saved from PPT with notes view

Question

Hello,I have a file that was saved to PDF (not printed to, saved to) with Notes showing by a coworker who does not have Adobe Pro. The file saved fine and the notes were visible. However, we cannot then convert the file to Word, cannot save a copy of it, cannot manipulate the pages (within Pro) - basically, cannot do anything with the PDF without getting a 110 error.We tried other PPT files and have no issues - just this one particular file.Does anyone have any ideas how to "fix" the file? Is it something with PPT, Adobe, or the conversion?Thank you in advance.JS

Amal. · Answer

Hi there

Hope you are doing well and sorry to hear that.

As its an issue with a particular PDF file, there is;t much that we can do, please go to Edit (Win), Adobe Acrobat (Mac) > Preferences > Enhanced Security > Uncheck 'Enable Protected mode at startup', turn off the protected mode and uncheck enhanced Security > Click OK and reboot the computer once.

Note: Please turn on the security after testing to avoid any security risk.

Regards

Amal

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded